> For the complete documentation index, see [llms.txt](https://docs.cloudcyte.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudcyte.com/admin-guide/threat_response/case_management_settings.md).

# Incident/Request Management Settings

This page allows users to change incident/request management settings. Users can select the setting type and change the values or create them according to their requirements.

<figure><img src="https://1723175359-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LuHp6M9xm4Gdg2pWusc%2Fuploads%2Fa34l05jyUOh5W2jretOu%2Fimage.png?alt=media&amp;token=bae9344a-875f-44f7-9c26-d031cae92468" alt=""><figcaption></figcaption></figure>
